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Conditions of Sale


 1. Terms of Payment

Payment is due prior to delivery for cash accounts or unless specified to the company all account sale invoices are due for payment in full by the last day of the month. In the event that the above Terms are not adhered to all outstanding monies to date become due for immediate payment.

2. Prices

Prices are subject to alteration without notice.

3. Delivery/Quotations

Delivery/Quotations are given in good faith in the light of our current delivery position and subject to availability of materials. Every effort will be made to effect delivery within the quoted period, but no liability can be accepted should it be exceeded.

4. Quotations

Quotations are based on current costs and are subject to amendment on or after acceptance to meet any recognised rise in such costs. Such rises will apply at date of invoice/dispatch irrespective of date of order. Quotations are based unless otherwise stated, on our current range of stock.

5. Special Orders

No returns will be accepted for special order items. We cannot accept cancellation of special orders.

6. Order Cancellation

The right is reserved to refuse cancellation of orders in the case of goods ready for dispatch, in transit, or in the process of manufacture.

7. Conditions of  Order

In the event of any customer official order form containing any special order conditions, it is understood that such conditions are only binding in so far as they are not of any variance with the terms and conditions mentioned herewith, unless specifically accepted by us in writing.

8. Credits

We cannot accept goods for credit where goods have been correctly supplied to order. Where however we agree voluntarily to such a return, a handling charge of 20% or £10 whichever the greater will be charged. No credit can be issued unless the goods are returned in a perfect resalable condition.

9. Damaged Goods

NO claim for damaged goods can be entertained unless a claim is received in writing at the above company’s official office within 24 hours of receipt of the goods by our customer. No claims for unboxed goods will be accepted unless signified at the time of delivery, only then will valid claims for damaged goods be considered for credit. All damaged goods must be returned to us before a credit can be issued.

10. Crazing and Shading

No tiles or fittings can be guaranteed against crazing or shading. The company reserves the right to refuse any responsibility for wall, floor or mosaic tiles crazed, shaded or in fact faulty in any way, once these said goods have been fixed, as all goods should be carefully inspected before fixing. The use of goods delivered implies their acceptance by the customer.

11. Value added tax

All prices shown an quoted are subject to V.A.T. The rate charged will be that currently operative at the date of invoice.

12. No goods can be supplied on sale or return basis
13. Site deliveries

Site deliveries are only undertaken on the understanding that the purchaser will be responsible for off-loading the goods and storing the same to prevent theft or damage from weather etc.